Privacy Policy

At Happy Hoppers (“we,” “our,” or “us”), we are committed to protecting the privacy and security of our parents, guardians, and students. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://happyhopper.online), submit inquiries, or enroll your child in our daycare and enrichment programmes.

Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this document.

1. Information We Collect

We collect information that you voluntarily provide to us when expressing an interest in obtaining information about our center, programs, or enrollment.

• Contact Information: Parent or guardian’s full name, email address, and phone number.
• Child’s Information: Child’s age, name, and specific program interests (e.g., Daycare, Little Linguists, Gymnastics).
• Communication Records: Information you provide when contacting us via email, phone, or website contact forms (such as inquiry details or campus tour requests).

Automatically Collected Data:
When you visit our website, we may automatically collect certain non-identifiable information, including:

• IP address and browser type.
• Device characteristics and operating system.
• Pages viewed, time spent on the site, and referring URLs.

2. How We Use Your Information

We use the personal information collected for the following business and educational purposes:

• To Facilitate Admissions: Processing campus tour requests, responding to enrollment inquiries, and managing admission records.
• To Communicate With You: Sending important updates regarding center policies, fee structures, program schedules, and upcoming events.
• To Improve Our Services: Analyzing website usage to improve user experience, website functionality, and our marketing efforts.
• To Ensure Safety and Security: Maintaining accurate contact records for emergency purposes and ensuring the safety of all children in our care.

3. How We Share Your Information

Happy Hoppers respects your privacy. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following specific situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, secure form plugins, and email service providers). These parties are obligated to keep your information confidential.
• Legal Obligations: We may disclose your information where legally required to do so in order to comply with applicable law, governmental requests, court orders, or legal processes.
• To Protect Rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person (especially the children in our care).

4. Data Security

We implement reasonable and appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use “cookies” and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Happy Hoppers website may become inaccessible or not function properly.

6. Children’s Privacy Protection

Our website is intended for use by parents and guardians. We do not knowingly solicit or collect personally identifiable information online directly from children under the age of 13. All information regarding children is strictly collected from parents or legal guardians for the purpose of enrollment and childcare services.

7. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and Update: You may request access to or correction of the personal information we hold about you by contacting us directly.
• Opt-Out: You may opt-out of receiving promotional or newsletter emails from us at any time by following the unsubscribe instructions included in those emails or contacting us.
• Data Deletion: You may request that we delete the personal information we have collected, subject to certain legal and operational exceptions (e.g., retaining mandatory enrollment and safety records).

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage parents to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: